Frequently Asked Questions


Get answers you need to frequently asked questions below.


What will my free consultation include?

You will receive a one-on-one consultation with our Clinic Case Manager to determine whether you are a candidate for treatment. During this consultation you may also have questions answered about your specific ailments or about how integrated treatment can benefit you.

How Should I prepare for my appointment?

Please download and complete new patient forms in advance and fax to our office prior to arriving for your appointment . For Insurance patients, please also fax a copy of front and back of your insurance card along with your driver’s license. Automobile injury patients will require some additional items. For a list of these items, please click here. If you have been previously treated for a specific injury, pain, or condition, you will want to obtain your medical records to share with our doctors. Recent X-Rays, MRI’s or other diagnostic reports may expedite the diagnostic process.

How long will my appointment take?

Your initial visit will last about 45-60 minutes.

How much do you charge?

Your initial consultation with the Clinic Case Manager is at no charge. We accept most major insurances. Based on the results of your consult, we will contact your health insurance carrier to determine your cost. Before any professional services are rendered, the cost will be explained to you.

Do you accept my insurance?

Yes, we accept most insurance plans. We will gladly verify and discuss your benefits as it relates to your care during your consultation. If you do not have health insurance, many affordable self-pay options are also available. Our staff will discuss these plans as well as other health care financing options available to you at your consultation. Not sure about your insurance? Visit to search most major insurances.

How long will I need care?

Every patient is different. However, once you are evaluated, a treatment plan is designed to meet your specific needs. The length of your care directly relates to the severity of your injury or the duration of your health issues. Our integrated approach will return you to health in the shortest time possible.

What is the cost of your weight-loss program?

We offer a variety of Weight Loss programs. Our Weight loss programs range in price depending on your health and weight loss goals. Some of our Weight Loss programs may be covered by health insurance.

Is Chiropractic Care safe?spinal screening

Yes. Chiropractic’s record of safety and effectiveness is unmatched in healthcare today. Of the nearly million adjustments given every day in this country, complications are exceedingly rare. To learn more about the record of chiropractic, please visit the website at

Do I need Relief Care or Corrective Care?

There are many different types of care. Most people associate Integrative Medical Center with back pain and symptom relief. Although all Chiropractors are able to relieve symptoms, the doctors and staff at Optimum Physical Medicine will search for the true cause of any health condition and design a specific plan of action for each patient.

Relief Care

Relief care is designed to do just what it sounds like; decrease pain. Many chiropractors are very good at doing this, leaving their patient to feel gratitude for the short time the pain has been eased only to find themselves once again suffering in pain. Now the patient will usually return to the doctor who relieved their pain last time and again will be very appreciative for the care given. This type of Integrative Medical Center has done wonders to promote chiropractic treatment for pain management, but it has also limited the general publics understanding of the true benefits of Integrative Medical Center.

Corrective Care

Corrective care is a completely different approach to achieving and maintaining optimal health. Corrective care evaluates the person for not only trauma and pathology but more importantly for function. A corrective care chiropractor will evaluate the curves of the spine, while many relief care chiropractors will focus on a specific vertebrae. This is a huge advantage to the patient because without proper structure there will never be proper function. No single vertebrae functions independent of itself. Corrective care doctors will also give the patient a clear plan of action. Including scheduled re-evaluation and re-testing to measure progress along the road to health.

How much is the care going to cost?

Pricing for services depends on if you will be using insurance or will be self-pay. When reviewing personalized care plans, our dedicated insurance team calculates the costs depending on your insurance coverage. Our case manager will create and present to you, a customized estimated financial plan on what the providers prescribe is best for you during your visits and what the responsibilities from your insurance company are.

Will I get an adjustment during my Initial visit?

Every person must go through the New Patient Process and have X-Rays taken before they are seen for an adjustment. There are specific instances where a provider may make the call to adjust you on that day, after your X-Rays are taken. But there is no guarantee that you will be able to.

Can I get an adjustment without having X-Rays taken?

Every patient at Optimum Healthcare must have X-Rays taken prior to any chiropractic adjustment. While spinal adjustments are a safe form of healthcare, we, as a clinic, want to ensure that we know exactly what is going on with your body before we do any type of treatment.

I can’t make my scheduled appointments. Can I just show up when I am available?

Any care that you receive at Optimum Healthcare is carefully coordinated between the teams. If you have any scheduling issues then you will need to call the clinic before your appointment time and speak to a member of our front office staff who will assist in finding a solution. Showing up outside your scheduled time may result in a longer wait or you not being able to receive care that day.

When am I expected to show up for my appointments?

A copy of the completed New Patient Paperwork is due when you arrive for your visit. Any late arrivals or incomplete forms at the scheduled appointment time will result in rescheduling. For all other service appointments, 5 to 10 minutes is acceptable. View the New Patient Forms here.

I can’t remember what days and times I set for my appointments.

After contacting our front office team, we will be able to print you a paper or email copy upon request.

I have concerns about my treatment, who do I contact

Our case management team is always available to answer any questions that you may have. For more technical concerns about your treatments/X-Rays, you will have to discuss those with your provider on your next visit.


Not what you were looking for? To answer more frequently asked questions contact our office here.